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Customer Service

CONTACT DOGS Unlimited

Please LOGIN to Your Account or sign in as a NEW USER by going to the PROFILE Icon at the top of the page. By doing so not only will you be able to utilize our customized Contact Us Form but you will also be able to take advantage of a whole host of added benefits.

If you would rather not create an account you may contact DOGS Unlimited using any of the following methods...

Mailing Address (USPS mail and shipments)

DOGS Unlimited LLC
PO Box 570
Hudson, CO 80642

Street Address (UPS, FEDEX, etc. type of shipments)

DOGS Unlimited LLC
725 Cedar St
Hudson, CO 80642

Toll Free

800/338-DOGS (3647)

Email

[email protected]

SATISFACTION GUARANTEED

And as always - The DOGS Unlimited GUARANTEE: You must be satisfied! If you're not, return the goods within 30 days and a replacement, substitution or refund (your choice) will be en-route as soon as we receive the returned merchandise. Additional shipping charges may apply.

NO HASSLE RETURNS

Returns at DOGS Unlimited are NO HASSLE. Simply print out our NO HASSLE RETURN FORM, fill out the necessary information and remove the Return Address label and apply it to the box.

RETURNS AND EXCHANGES

Please refer to our Guarantee & Returns Policy

GIFT CARD/CERTIFICATE REDEMPTION

You may redeem your DOGS Unlimited Gift Card/Certificate by either calling our Customer Service Department at 800/338-DOGS (3647), online by entering your Gift Card number and PIN in the Payment Method area at Checkout or including it with a mail-in order.

Entering your gift card number and PIN online and clicking on Apply Gift Card will automatically verify the accuracy of the gift card number and the amount of the gift certificate. Once verified for accuracy the appropriate amount will be deducted from the total amount of your order. If there is any remaining balance on your gift card this will be saved in our system and you can enter the gift card number and PIN on future orders to redeem the remaining balance. If your gift certificate amount available does not equal or exceed the total owed for your order you will need to include a valid credit card number.

You may also make an order online and then choose to print it out and send it to us at the address above. If you would like to pay all or part of the order using a gift certificate simply include the gift certificate with your order and we will take it from there.

SHIPPING INFORMATION

We strive to do the very best we can to get your order to you in a timely fashion. Most orders will ship within business day of us receiving them. If you happen to have included some items from our DOGS Unlimited Custom Shop these will take longer. To review all of our shipping information please go to our Shipping Information page.

ORDERING GIFT CERTIFICATES

DOGS Unlimited offers our gift certificates in a multitude of denominations that we think will satisfy most of our customers. IF you would like to order a gift certificate in a pre-determined amount please click Gift Certificates.

On the other hand, if you need a gift certificate for that someone special and we do not have the denomination that meets your needs simply give our customer service a call at 800-338-DOGS (3647) and they will get you what you need right away.

And as always our Gift Certificates come with FREE Shipping.

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