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Customer Service



CONTACT DOGS Unlimited -

Please LOGIN to to Your Account or sign in as a NEW USER. By doing so not only will you be able to utilize our customized Contact Us Form but you will also be able to take advantage of a whole host of added benefits.

If you would rather not create an account you may contact DOGS Unlimited using any of the following methods...

Mailing Address -

DOGS Unlimited LLC
PO Box 570
Hudson, CO 80642

Street Address -

DOGS Unlimited LLC
725 Cedar St
Hudson, CO 80642

Toll Free -

800/338-DOGS (3647)

Email -

customerservice@dogsunlimited.com


SATISFACTION GUARANTEED -

And as always - The DOGS Unlimited GUARANTEE: You must be satisfied! If you're not, return the goods within 30 days and a replacement, substitution or refund (your choice) will be en-route as soon as we receive the returned merchandise.


NO HASSLE RETURNS -

Returns at DOGS Unlimited are NO HASSLE. DOGS Unlimited has a 30 Day Money Back Guarantee, all we ask is that the items are returned to us in new condition, with the original packaging if applicable. Simply print out our NO HASSLE RETURN FORM, fill out the necessary information and remove the Return Address label and apply it to the box.


GIFT CERTIFICATE REDEMPTION -

You may redeem your DOGS Unlimited Gift Certificate by either calling our Customer Service Department at 800/338-DOGS (3647), online by entering your Gift Certificate number and amount in the Gift Certificate Redemption area at Checkout or including it with a mail-in order.

Entering your gift certificate number and amount online does not automatically verify the accuracy of the gift certificate number and the amount of the gift certificate. This process is done when your order has been downloaded and checked for accuracy. Once this has happened your gift certificate will be verified for accuracy and the appropriate amount will be deducted from the total amount of your order. If there is any remaining on your gift certificate this will be applied to future orders as an in store credit. If your gift certificate amount available does not equal or exceed the total owed for your order you will need to include a valid credit card number.

You may also make an order online and then choose to print it out and send it to us at the address above. If you would like to pay all or part of the order using a gift certificate simply include the gift certificate with your order and we will take it from there.


SHIPPING INFORMATION -

We strive to do the very best we can to get your order to you in a timely fashion. Most orders will ship within 24 hours of us receiving them. If you happen to have included some items from our DOGS Unlimited Custom Shop these will take longer. To review all of our shipping information please click HERE.


ORDERING GIFT CERTIFICATES -

DOGS Unlimited offers our gift certificates in a multitude of denominations that we think will satisfy most of our customers. IF you would like to order a gift certificate in a pre-determined amount please click HERE.

On the other hand, if you need a gift certificate for that someone special and we do not have the denomination that meets your needs simply give our customer service a call at 800-338-DOGS (3647) and they will get you what you need right away.

And as always our Gift Certificates come with FREE Shipping.
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